Saturday, 25 July 2009

=^ WILDCATZ ^= AFFILIATE BUSINESS INFO

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=^ WILDCATZ ^= AFFILIATE BUSINESS INFO
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PICKING THE RIGHT MALL
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The main thing to success is choosing the right mall to maximise sale potential there are a few pointers to choosing a good mall but mainly YOU already know what is a good mall.

(1) What mall’s do you and your friends shop at ? Do they have available shops for rent? Or a waiting list? It’s always worth asking.
(2) Do YOU like the look of the mall? Is it unique and well built?
(3) Is the traffic good? There is no use renting a mall with very low traffic no one will find you ( this can be found by clicking at the top of your screen on the land info it will open a box in the left hand side traffic will be shown at the bottom).
(4) Is there A LOT of camping? (by this I mean people stood/sat camping 20+ people) The traffic is then false people camping in most cases don’t shop there it’s ok to have a few campers dotted here and there…..
(5) Can you see anyone actually shopping around the mall? Stay for a while and look around all the shops to see if you can see people actively shopping/walking around the mall. if you can that is a good indicator but try on a weekend at a different time it may get busy on different times of the day. If there are a lot of campers but active shoppers this is a good sign don’t always rule every mall out if they have campers.
(6) Is it a brand new mall check in the land tab again to see when the land was acquired as if it was only recent the traffic may not reflect yet the sale potential and you could miss out on a good mall.
(7) If it is new who else is already renting? Do you recognise the brands? You need to way up the risk of setting up in a new mall sometimes they don’t do well and other times they could be one of your best when deciding remember pointer 2.
(8) Is the mall your TARGET market? For example it’s no good having a shop in a Tiny’s mall as your products are not made for Tiny’s. But be open to where YOU could sell, Although =^ WILDCATZ ^= in the beginning was targeting Neko’s we have a large diverse amount of products some Neko, punk, gothic, urban, clubbing wear, sexy, casual and even couture.
(9) ALWAYS read the terms of service on renting at a mall, some have strict rules which you may not agree with such as giving away a product for free and I have even come across some who want a percentage of your profit. ALWAYS read the small print.
(10) last but not least NEVER rent more than a month!! So many times the best malls close and you will lose your money if your lucky you may get a refund but it’s rare. I NEVER rent any more than 2 or 3 weeks. You wouldn’t give your landlord in RL 2-3 months rent so treat it the same as that.

This is just MY opinions about renting vendor space in Second Life and what I have learnt along the way, as I said in the beginning YOU know what is a good mall if you would shop there rent there. Everything has to be looked at from a customers perspective and YOU are one so ALWAYS rely on your instinct don’t just go with where ever has rental space or who ever is the cheapest. But always have patience stick at it you may find with a new mall it picks up trade a week after you left and when you try to go back it’s full. when you think it’s time to leave just give it one more week…..calculate your sales is it viable is it covering the rent? Sometimes when you add all the sales up you will be surprised at what you have actually made that week and you are doing better than you thought.

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MAKING THE BEST OUT OF YOUR STORE
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The Mall is the most important thing on starting your business but the second most important thing to remember is the actual look of your store and it’s positioning. When you have found the mall that you wish to rent at Teleport again to take you to it’s TP POINT, look around not moving from that point what area catches your eye first and does it have available space there? If so that’s a perfect spot. If not anything else that has a CLEAR view from the TP POINT is always a good spot too. Now it’s time to set up your store you want to achieve the best look possible bearing in mind your prim allowance. If you can it is ideal to cover the walls and floors to give your store a unique look ( if the store is good quality and fits in with the =^ WILDCATZ ^= scheme eg; all black then it is fine to leave the store as it is). This helps your store stand out from the rest we have a included a black laminate floor prim that is copiable and modifiable which is used in our mainstore and a wall prim also copiable and modifiable it is a purple/pink wall paper texture with black freeze at the top and bottom which is used in most of our smaller outlets in the =^ WILDCATZ ^= AFFILIATE WELCOME PACK. Using our these textured prims will maximise your sales as the look of the store is instantly recognisable to customers. And the whole look teamed together with your =^ WILDCATZ ^= authorised reseller LOGO looks professional and boosts your sales just on the brand. Name. Just remember to pay attention to detail when setting up your store, don’t make it too cluttered or untidy prims this always puts shoppers off. If you decide to use your own decoration please make sure it fit’s the brand, but go ahead and be inventive as it is YOUR store. Now your READY for your customers! To maximise your sale potential even more make a PICK in your profile of your store location (always stating you are the RESELLER not actually =^ WILDCATZ ^=) And change the wording and picture to whatever you want describing what you are selling ect (you may use the Affiliate Logo for your picture) And then PUBLISH an ADD in CLASSIFIED this maximises your sales potential (it doesn’t need to be a large amount but the more you pay the higher up the list you will come) More importantly make sure you add as many KEYWORDS as you can as the search is based on word searches.

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CUSTOMER SERVICE TIPS
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Good customer service is essential to any business especially in Second Life as word of mouth is everything. People who have a good experience with you always tell their friends how helpful and pleasant you were at dealing with a problem. This helps build your reputation and always brings customers back to your store. A bad reputation as you know is quickly spread through out Second Life we all know of some names in business in SL that have a bad reputation who we do avoid because of their bad customer service. Always remember this when dealing with your customers even if they are rude and angry, just be calm apologise and try to sort their problem as quickly as you can. As you are a reseller please don’t just answer with “I don’t know I’m not the creator” this will only fuel their anger and get you a bad reputation, obviously you won’t be able to solve all their problems and you will need to ask one of us just make the customer aware that although you don’t know you will find out for them and get back to them A.S.A.P. We have set up a REDELIVERY TERMINAL at the =^ WILDCATZ ^= affiliate store this is to help you deal with missed deliveries from your customers swiftly and with ease. All you will need to do is give the customer the missed delivery note card this will give them the LM to TP directly to it and step by step instructions on how to use it. Any other queries please direct them to Neio Nightfire or in some instances Nakitta Nightfire PLEASE if we are OFFLINE copy and paste your problem or question in a NOTECARD, this is VERY important. If you don’t do this we have no record of your inquiry as our IM’s get CAPPED. We will get back to you A.S.A.P.



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I hope that this has helped you in setting up your =^ WILDCATZ ^= Affiliate Store these are only MY opinions and experience and are only to be used as a guide. Thank you For choosing =^ WILDCATZ ^= for your Second Life business and GOOD LUCK don’t forget we are a TEAM and you are now part of the team at =^ WILDCATZ ^= you have our support at all times and we are happy to help you in what ever questions you may have or any help you may need to make your business a SUCCESS!


=^ WILDCATZ ^= AFFILIATE VENDORS TERMS AND CONDITIONS


=^ WILDCATZ ^= AFFILIATE TERMS AND CONDITIONS

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NO REFUNDS
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PLEASE READ CAREFULLY BEFORE PURCHASE OF SINGLE AND MULTI VENDORS!!!

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=^ WILDCATZ ^= AFFILIATES
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After many requests from customers for an affiliate program we have now opened an affiliates store, we understand that a lot of you haven’t the time to create products for sale in Second Life but would love to open your own shop and earn L$ either to fund your second Life or if you work hard enough and with our support could turn your profit into REAL money. =^ WILDCATZ ^= started in a small mall with very few items and with just passing traffic we would take L$5000 a week. This was through choosing the mall and store wisely and making the visuals of our store and our attitudes to our first customers professional at all times. Selling in Second Life is not easy but very rewarding the harder you work and treat it as a business like you would in real life there is no reason why you can’t succeed. We are offering you our best products that we also sell at our mainstore this doesn’t mean that customers will only come to the mainstore very much the opposite, passing trade will always shop at that store. And you selling only the best sellers of =^ WILDCATZ ^= products maximises your sales prospects as we already know they sell well. You won’t even need to deal with undelivered items! All you will need to do is give them the =^ WILDCATZ ^= Affiliates Redelivery Notecard where they can get their product resent from our redelivery TERMINAL!! ALL you need to do now is decide which kind of vendors you wish to sell and read our TERMS AND CONDITIONS and your ready to open your own store!!


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SINGLE VENDORS
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Single Vendors are the single boards on sale at our affiliate store, you only need to purchase ONE board for each item. Each board includes 2 sizes of vendors which have copy permissions meaning you can have as many shops as you like not having to pay again for that item, The boards are hippovend which are scripted VENDORS this allows us to split the profit 50/50 between you and =^ WILDCATZ ^=. Also the benefit of having single vendors is your customers don’t have to look through pages on a multi vendor, and that YOU can choose which =^ WILDCATZ ^= items YOU want to sell. Instead of having single vendors in packs we are giving you the option of buying them singly. New releases will be available to buy from the =^ WILDCATZ ^= Affiliate Store in the NEW RELEASE section, Also a notice will be sent on the Affiliate Group advertising it’s availability.

SINGLE VENDORS: $L100 EACH (ONE OFF PAYMENT)
Small Vendor size: W1.66m X H1.43m
Large Vendor size: W2.70m X H1.87m

So for example: if you buy 20 vendors for your shop: 20 X 100 = $L 2000
(Our products range from L$50 to L$600 each)
7 sales @ L$600 (split 50/50) = L$2100
You could make your start up costs back in a matter of HOURS any sales after is PROFIT!!
NOTE: you may rezz these in as many stores at you wish to maximise sales and earn your money back even quicker!!
PLEASE READ BELOW OUR TERMS AND CONDITIONS!!



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MULTI VENDORS
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Multi vendors are the hippovend catalogue VENDOR which customers will need to look through pages of 100 ITEMS of our BEST sellers, Each Multi Vendor pack includes 2 sizes which have copy permissions meaning you can open as many shops as you like just with a one off payment. The Multi Vendor will split each purchase 50/50 between you and =^ WILDCATZ ^=, Also the benefit with having a Multi Vendor is it will be automatically updated with NEW RELEASES each time a new item is available FOREVER with NO extra COST to you! (We will only replace the new release with a lower sales percentage item). All new releases will be advertised on the =^ WILDCATZ ^= Affiliate group. No hassle involved in setting up boards in your shop just rezz the multi vendor and your ready to start making money!


MULTI VENDORS: L$2000 EACH (ONE OFF PAYMENT)
Large Multi Vendor size: W9.87m X H7.1m(including the logo)
Small Multi Vendor size: W5.23m X H4.03m (including the logo)

(our products range from L$50 -L$600 each)
7 sales @ L$600 (split 50/50) = L$2100
You could make your start up costs back in a matter of HOURS any sales after is PROFIT!!
NOTE: you may rezz these in as many stores at you wish to maximise sales and earn your money back even quicker!!


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IMPORTANT
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TERMS AND CONDITIONS
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(1) NO REFUNDS will be given so please read through carefully all information or if you have questions please direct them to Neio Nightfire or Nakitta Nightfire. This is because the vendors are NO TRANSFER so you can’t return them to =^ WILDCATZ ^= So we CAN NOT refund you.

(2) ALL Resellers MUST use the =^ WILDCATZ ^= Authorised Reseller LOGO and when opening a store MUST send the LM of the store and your name to either Neio Nightfire or Nakitta Nightfire this is so you can be entered into the BEST RESELLER of the month AWARD (winner has LM in a board at our mainstore) and so that no other reseller can open a shop at the same mall. Any Resellers purposely opening a =^ WILDCATZ ^= Reseller store when there is already one OR do not SHOW the LOGO and submit a LANDMARK can have their vendors BARRED (stopped working) and removed from the resellers programme.

NOTE: When submitting your Landmark please RENAME the LANDMARK to your name and where your shop is eg; NEIO NIGHTFIRE @ NEKO MALL.

(3) DO NOT BUY FROM YOUR OWN VENDOR you will NOT receive any profit the WHOLE amount will go to =^ WILDCATZ ^=.

(4) ALL ITEMS ARE NO TRANSFER this is so that any missed deliveries can be redelivered at the REDELIVERY TERMINAL at the =^ WILDCATZ ^= Affiliates Store. This minimises false missed delivery claims. You MUST give the customer the MISSED DELIVERY note card on failed delivery

(5) ALWAYS REMEMBER YOU are a representative of =^ WILDCATZ ^= Please make sure at ALL TIMES you deal with customers PROMPTLY, CALMLY and POLITELY I know this is common sense but not always are we faced with the same in return from customers. The way you handle problems and angry customers can make or break your business word of mouth is everything in Second Life and Reputation is of the upmost importance. In ALL cases you can refer customers to Neio Nightfire =^ WILDCATZ ^= reserve the right to end your vendor programme for unacceptable behaviour.

(6) PLEASE MAKE SURE YOU STAY PART OF THE =^ WILDCATZ ^= AFFILIATE GROUP AT ALL TIMES this may be because we may need to restrict the Affiliate Store at any given time to group members only and for news and new releases.

(7) ON PURCHASE OF VENDORS PLEASE CONTACT NEIO NIGHTFIRE FOR INVITE TO THE GROUP.

(8) Hippovend take a percentage of 1.5% before splitting the profit this is to cover hosting costs online. This is for both single and multi vendors as they are both a catalogue vendor.

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HOW TO SET UP
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After reading all the terms of service and purchasing =^ WILDCATZ ^= vendors we WELCOME YOU TO =^ WILDCATZ ^= Affiliates!!

(1) AFTER PURCHASE NOTECARD NEIO NIGHTFIRE YOUR NAME AND REQUEST GROUP INVITE AND YOUR =^ WILDCATZ ^= AUOTHERISED RESELLER LOGO AND REDELIVERY NOTECARD.

(2) Now Rezz the vendor size you wish to use GRANT permissions when the pop up window prompts you this will make sure you receive your 50% profit.
NOTE: Each time that you place one of the vendors, you will have a yellow pop up screen. You have to allow the object to withdraw lindens from your account, or the object will not work. This is very, very important. What it does is allows the script to work and function normally….no other actions take place, and nothing else will happen to your account. This is standard practice for reseller objects, and ONLY applies to those items.

(3) If the vendor is blank left click and GO ONLINE!!

And your ready to make money!!

(4) I would suggest setting your vendor at auto hover text left click the vendor, in the pop up window click options - hover text - auto hide this will then only show the hover text when someone is looking at the vendor (clicking on it) and will then automatically turn itself off.

(5) Also turn your hover text to pink so it matches with vendor and logo you can do this by left click the vendor, in the pop up window click options - hover text - colour - pink.

(6) On each sale you will receive a IM to inform you of a purchase

(7) If you have enough prims in your shop and wish to cover the walls and floor in the WELCOME PACK we have included walls and flooring that are copy and modify permissions If you do have enough prims left over it is ideal to make your shop look the best it can and using our own designs we use in small stores maximises sales as people recognise the brand instantly by the whole layout also it looks more presentable and professional although this is not compulsory.

(8) Once your store is set up send a RENAMED LANDMARK to Neio Nightfire

THAT’S IT, FROM ALL AT =^ WILDCATZ ^= GOOD LUCK!!


FOR MORE INFO ABOUT MAKING YOUR BUISNESS A SUCCESS PLEASE GO TO =^ WILDCATZ ^= AFFILIATE BUISNESS INFO

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OR FOR SUPORRT PLEASE CONTACT
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NEIO NIGHTFIRE OR NAKITTA NIGHTFIRE
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IF OFFLINE PLEASE LEAVE A NOTECARD
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THEN WE CAN GET BACK TO YOU A.S.A.P
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WELCOME TO THE =^ WILDCATZ ^= FAMILY

Neio Nightfire: =^ WILDCATZ ^= Affiliate Vendor Manager & =^ WILDCATZ ^= Owner
Nakitta Nightfire: =^ WILDCATZ ^= Mainstore/Franchise Manager & Owner